Claims & Dispute Resolution

Claims & Dispute Resolution

To achieve the best possible outcome, expert legal advice is required in claims disputes and in interpreting insurance terms and conditions. Procedural skills, comprehensive knowledge of insurance regulation and hands-on experience in the insurance sector are key in all insurance disputes, such as outsourcing disputes, disputes with suppliers or insurance intermediaries, employee disputes, administrative disputes and regressions.

As our client, you will benefit from our extensive knowledge in all kinds of insurance disputes as our experts work seamlessly together across teams. Typical disputes concern regulation interpretation, insurance claims and run-off portfolios. They may also arise out of cooperation agreements as well as agreements regarding marketing, agents, brokers or outsourcing. We will advise you in litigation and arbitration proceedings as well as in board proceedings before the Insurance Complaints Board and the Consumer Disputes Board, among others.

Our services include:

  • Expert opinions on the interpretation of the terms and conditions of insurance policies (non-life, life, pension and reinsurance) both before and after the occurrence of an insured event
  • Reviewing, settling and commenting on claims concerning insurances (non-life, life, pension and reinsurance) as well as drafting written pleadings in board proceedings
  • Litigation and arbitration

Latest references

We successfully represented a panel of reinsurance companies in an international ad hoc arbitration. The dispute arose out of a reinsurance treaty under the terms of which the reinsurers had reinsured a portfolio of risks underwritten by the cedent. The parties disagreed as to whether the reinsurance provided coverage for a certain loss that had occurred because of the market turmoil caused by the Covid-19 pandemic. The case involved highly complex legal and contractual questions requiring special expertise on reinsurance law and practice. The arbitral tribunal rejected the counterparty’s claims for reinsurance compensation against our clients in full. The amount in dispute was approximately EUR 34 million.
Case published 16.9.2025
We advised Efima Oyj on the sale of its AI business to Better Care Technologies Oy. The transaction included Efima’s Moiva AI platform developed for the care sector, the related technology and brand, customer contracts, and the experts working in the business. Efima is a Finnish digital company that supports the sustainable growth of large and mid-sized companies by streamlining their business processes and by creating competitive advantage through the innovative use of artificial intelligence and data. The company has nearly 200 experts based in Helsinki and Tampere. 
Case published 21.9.2026
We advised Neoen Renewables Finland Oy, part of the French Neoen Group, in its sale of a data centre project to a consortium consisting of international data centre developers and operators. This marked Neoen’s first data centre development project in Finland. Founded in 2008, Neoen is one of the world’s leading independent renewable energy producers. The company operates in 15 countries. It develops, finances, builds, owns, and operates solar power plants, wind farms, and battery storage systems. Neoen Group is owned by global alternative asset manager Brookfield Corporation.
Case published 17.9.2026
We advised Jolt Capital and Tesi in connection with their investment in VEV, a leading provider of commercial fleet electrification solutions. The investment, led by Jolt Capital with Tesi as co-investor, will support VEV’s next phase of growth and expansion across Europe. As part of the transaction, VEV became an independent company following the acquisition of Vitol’s stake in the business. Founded by Vitol, VEV provides integrated fleet electrification solutions combining fleet strategy, charging infrastructure, energy supply and operational services. Through its VEV IQ platform, the company supports more than 6,000 commercial electric vehicles across Europe and has been deployed across more than 600 sites spanning the transport, logistics and waste sectors. Jolt Capital is a private equity firm focused on growth investments in European deeptech companies. Tesi is a Finnish state-owned investment company that promotes Finnish business and economic growth through investments. We advised Jolt Capital and Tesi on the equity financing and structuring aspects of the transaction. International law firm Goodwin advised the investors on the acquisition of VEV.
Case published 10.9.2026