In a world where change is the only constant, the legal profession is no exception. The increasing complexity of regulation, the rise of digital innovation, and the growing expectation for clarity and speed have redefined what clients need from their legal partners. At Castrén & Snellman, we believe that simply keeping up isn’t enough – we’re here to lead the way.
21.5.2025
Being a Part of the Legal Transformation at Castrén & Snellman
Mia Ihamuotila & Paula Aura
Related services
Our Legal Transformation services were born out of this mindset. They represent more than a set of tools – they embody a subtle shift in how we think about legal work, client collaboration and the role of law in society.
Designing legal services that make sense
Legal documents aren’t in general known for their accessibility. That’s why we’ve placed legal design at the heart of our transformation. We believe that for example contracts, privacy notices, terms of use, and codes of conduct should not only be accurate – but also understandable, user-friendly, and even visually clear. Through iterative, human-centred design methods, we reshape legal documents and processes, so they work for the people who use them.
We don’t just apply legal design externally. It’s embedded in our internal operations as well, supporting our teams in making complex legal processes more efficient and intuitive.
Legal Tech with a human touch
Technology is changing how legal work is done – but tools are only powerful when they’re paired with insight. That’s where our AI and legal tech consulting services come in. Whether it’s advising on implementation of AI tools and providing trainings, navigating legal risks in innovation projects, or helping clients explore emerging technologies, our team combines technical understanding with practical legal expertise. Our approach is hands-on: we help clients find, build and validate real AI use cases within their own legal operations and workflows, ensuring that each solution is tailored, tested and aligned with their business goals.
We also offer document automation through Signe, our contract tool that enables clients to create high-quality, standardized documents with speed and ease. It’s a solution that supports better risk management, consistency and collaboration.
Shaping sustainable legal growth
The goal of Legal Transformation is not innovation for innovation’s sake – it’s about creating a legal practice that is more sustainable, responsive and human-centred. We want to help our clients grow responsibly, with legal services that scale with their needs and contribute to long-term success.
From internal training programs to international collaboration, we continually invest in expanding our expertise. Our Legal Tech team pilots new tools and methods, ensuring that we don’t just talk about the future of law – we build it, test it and apply it.
A broader responsibility
Law has the power to shape society. That’s why we see Legal Transformation as part of a bigger picture. We aim to make legal services even more understandable and more effective in addressing the real-world challenges our clients face. Whether it’s through clearer communication, smarter use of tech or active engagement with societal issues, we’re committed to being part of the solution.
This is our vision of legal services: bold, collaborative and continuously evolving. If you’re curious about how your business could benefit from reimagining legal work, we’d love to talk.
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Latest references
Fortum – AI workshop
We delivered two AI workshops for Fortum Corporation’s Mergers and Acquisitions team, with both legal and business professionals participating. The sessions combined fundamental AI principles with custom use cases for commercially available AI tools tailored to Fortum’s needs. We also presented a bespoke solution merging AI with a script-based tool developed by our Legal Tech team, enabling a more automated way of working. Our experts conducted the training drawing on their legal background and leading experience in this emerging field of legal technology. Participants particularly appreciated the clarity and relevance of the implementations demonstrated. ‘C&S delivered an excellent, well-structured series of workshops, with directly applicable takeaways,’ says Sabina Hautaviita, Legal Counsel for M&A at Fortum.
Case published 9.3.2026
Taaleri – AI workshop
Castrén & Snellman organised a practical AI workshop for Taaleri’s lawyers, combining the basic principles of AI thinking with practical applications in a legal environment. The training utilised use cases that were designed in collaboration based on Taaleri’s own materials. Participants found the use cases particularly useful and noted that what they had learnt was readily applicable to their daily work. The training was delivered by Castrén & Snellman’s legal technology experts with a legal background, and participants praised their strong expertise in both legal technology and its application in a legal environment. ‘Our team gained valuable insights into leveraging AI, which will continue to support our organisation’s AI journey,’ says Irina Bergström, Development Manager at Taaleri.
Case published 19.1.2026
Fraktal – Legal design of terms of service
We drafted and designed new terms of service for Fraktal Oy’s DevSecLab learning platform. In this legal design project, we created a new, clearer structure for the terms of service, rewrote the terms from scratch and presented them with a fresh visual look. The final result was a completely new product, not just a redesign of the earlier terms. Fraktal’s goal was to have terms of service that are easy to understand and simple to accept. The project was carried out in our multi-professional legal design team consisting of experts in legal technology, linguistics, graphic design and the law. The new terms, which are both clear and in line with Fraktal’s visual brand, were presented as an interactive prototype in Figma. The key to successful legal design projects is understanding the client’s needs and wishes. In this project, efficient project management and an open line of communication increased our team’s understanding of the client, resulting in a product that fits the purpose perfectly. Active dialogue with the client was an important quality factor in this agile and iterative project. “Our previous terms of service were difficult to understand, which usually led to lengthy negotiations. This created an obstacle for increasing sales. We believe that the new, designed terms of service will increase sales, make the agreement process faster and reduce the need for administration and constant negotiations,” says Iiro Uusitalo, product owner of DevSecLab. “Implementing the new terms is currently Fraktal’s top priority.” Founded in 2019, Fraktal Oy is a young and agile cyber security company. Fraktal has served organisations with hundreds of assignments across the continents. In 2021 the company had a turnover of EUR 2 million and employed 25 people.
Case published 19.9.2022
Finnish P&C Insurance – Design of Insurance Terms
We carried out a legal design project in which we designed insurance terms for Finnish P&C Insurance Ltd according to the client’s wishes. Legal design is all about multi-professional dialogue and cooperation. In this project, our team included experts in legal technology, the Finnish language, graphic design and the law. In line with the principles of legal design, the process was agile and iterative. In the first phase of the project, we delivered a prototype for commentary. The comments we received from the client enabled us to better address the client’s goals. The visual appearance of the final product was based on the client’s wishes and graphical guidelines. We kept the end-user in mind when designing the insurance terms – after all, user-centricity, or taking the target group’s needs into account, is one of the main principles of legal design. In addition to a legal review of the insurance terms, the goals for this design project included clarifying the terms and cutting down on legalese. During the project, the client’s initial draft was completely transformed. The end result was insurance terms in a compact, practical and clear format. Finnish P&C Insurance Ltd is a modern Finnish non-life insurance company that provides customised insurance services for the brands POP Insurance and Savings Bank Insurance. The digital aspect of the company was key from its foundation in 2012. The company currently has over 170,000 customers and more than 100 employees. Finnish P&C Insurance Ltd is owned by the financially sound POP Bank Group.
Case published 31.5.2022