In a world where change is the only constant, the legal profession is no exception. The increasing complexity of regulation, the rise of digital innovation, and the growing expectation for clarity and speed have redefined what clients need from their legal partners. At Castrén & Snellman, we believe that simply keeping up isn’t enough – we’re here to lead the way.
21.5.2025
Being a Part of the Legal Transformation at Castrén & Snellman
Mia Ihamuotila & Paula Aura
Related services
Our Legal Transformation services were born out of this mindset. They represent more than a set of tools – they embody a subtle shift in how we think about legal work, client collaboration and the role of law in society.
Designing legal services that make sense
Legal documents aren’t in general known for their accessibility. That’s why we’ve placed legal design at the heart of our transformation. We believe that for example contracts, privacy notices, terms of use, and codes of conduct should not only be accurate – but also understandable, user-friendly, and even visually clear. Through iterative, human-centred design methods, we reshape legal documents and processes, so they work for the people who use them.
We don’t just apply legal design externally. It’s embedded in our internal operations as well, supporting our teams in making complex legal processes more efficient and intuitive.
Legal Tech with a human touch
Technology is changing how legal work is done – but tools are only powerful when they’re paired with insight. That’s where our AI and legal tech consulting services come in. Whether it’s advising on implementation of AI tools and providing trainings, navigating legal risks in innovation projects, or helping clients explore emerging technologies, our team combines technical understanding with practical legal expertise. Our approach is hands-on: we help clients find, build and validate real AI use cases within their own legal operations and workflows, ensuring that each solution is tailored, tested and aligned with their business goals.
We also offer document automation through Signe, our contract tool that enables clients to create high-quality, standardized documents with speed and ease. It’s a solution that supports better risk management, consistency and collaboration.
Shaping sustainable legal growth
The goal of Legal Transformation is not innovation for innovation’s sake – it’s about creating a legal practice that is more sustainable, responsive and human-centred. We want to help our clients grow responsibly, with legal services that scale with their needs and contribute to long-term success.
From internal training programs to international collaboration, we continually invest in expanding our expertise. Our Legal Tech team pilots new tools and methods, ensuring that we don’t just talk about the future of law – we build it, test it and apply it.
A broader responsibility
Law has the power to shape society. That’s why we see Legal Transformation as part of a bigger picture. We aim to make legal services even more understandable and more effective in addressing the real-world challenges our clients face. Whether it’s through clearer communication, smarter use of tech or active engagement with societal issues, we’re committed to being part of the solution.
This is our vision of legal services: bold, collaborative and continuously evolving. If you’re curious about how your business could benefit from reimagining legal work, we’d love to talk.
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Latest references
Finnish Centre for Pensions – Information design workshop
We delivered two information design workshops for the legal department of the Finnish Centre for Pensions, with participants from both legal and other professional backgrounds. In the sessions, we applied the principles of legal design thinking to the Finnish Centre for Pensions’ field of operation and background materials, also utilising AI as a design tool. The participants found the tailored training highly useful and commended the trainers for their in-depth familiarisation with the Centre’s opinion drafting process and operating environment. As a result of the workshops, our experts proposed a new structural and linguistic model for the legal department of the Finnish Centre for Pensions for drafting opinions and guidelines. The proposal was well received as clear and applicable to the participants’ everyday work. In addition, we presented tailored AI use cases to support experts, allowing for a more efficient AI-assisted way of working. Our experts who delivered the workshops combined their legal expertise with their leading experience in legal design. The participants appreciated this versatile expertise, which enabled a knowledgeable, creative and applied approach to legal writing. ‘C&S created a well-structured training tailored to our needs, providing clear direction for our organisation and concrete takeaways for our experts in their day-to-day work,’ says Mari Kuunvalo, Head Of the Legal Department at the Finnish Centre for Pensions.
Case published 10.4.2026
Fortum – AI workshop
We delivered two AI workshops for Fortum Corporation’s Mergers and Acquisitions team, with both legal and business professionals participating. The sessions combined fundamental AI principles with custom use cases for commercially available AI tools tailored to Fortum’s needs. We also presented a bespoke solution merging AI with a script-based tool developed by our Legal Tech team, enabling a more automated way of working. Our experts conducted the training drawing on their legal background and leading experience in this emerging field of legal technology. Participants particularly appreciated the clarity and relevance of the implementations demonstrated. ‘C&S delivered an excellent, well-structured series of workshops, with directly applicable takeaways,’ says Sabina Hautaviita, Legal Counsel for M&A at Fortum.
Case published 9.3.2026
Taaleri – AI workshop
Castrén & Snellman organised a practical AI workshop for Taaleri’s lawyers, combining the basic principles of AI thinking with practical applications in a legal environment. The training utilised use cases that were designed in collaboration based on Taaleri’s own materials. Participants found the use cases particularly useful and noted that what they had learnt was readily applicable to their daily work. The training was delivered by Castrén & Snellman’s legal technology experts with a legal background, and participants praised their strong expertise in both legal technology and its application in a legal environment. ‘Our team gained valuable insights into leveraging AI, which will continue to support our organisation’s AI journey,’ says Irina Bergström, Development Manager at Taaleri.
Case published 19.1.2026
SATO – Legal design of Code of Ethics
We drafted new Codes of Ethics for SATO to use internally and with business partners. The client wanted to get concise and legally up-to-date Codes that are easy to understand and look fresh. We drafted completely new Codes, designed a clear structure for them and designed and implemented their layout. We made separate Codes of Ethics for internal use and for business partners in order to meet the exact tone and style suitable for both end user groups. We also made English translations of the Codes of Ethics. The end product was practical and interactive PDF instructions that are consistent with the client’s visual style. Client insight and taking the target group’s needs into account are some of the main principles of legal design. The client’s wishes also focused on the end users of the Code of Ethics, i.e. the company’s employees and business partners. In this project, efficient project management and an open line of communication helped us understand the wishes of the client company and deliver an end product with which the client was very happy. Active dialogue with the client was an important quality factor in this agile and iterative project. In the first phase we provided the client with a prototype and then continued the design work based on the comments we received. The appearance of the final product was designed in accordance with the client’s graphical guidelines. SATO Corporation is an expert in sustainable rental housing and one of Finland’s largest rental housing providers. SATO owns around 25,000 rental homes in the Helsinki Metropolitan Area, Tampere and Turku. Approximately 45,000 residents live in SATOhomes. The project involved experts in legal design, linguistics and graphic design, and members of our Legal Tech team.
Case published 6.2.2024