Heli Tiimo

Customer service has been close to my heart since I was a child, and luckily I have had the chance to make a long career in that industry. I have mostly worked in the restaurant industry but also as a sales representative, HR consultant and catering producer.

After all these years the smile still stays on and I truly enjoy my work where I can delight our customers with delicious food and unforgettable experiences. Castrén & Snellman is a work environment that I have been dreaming of. I get to put into practice the knowledge and skills I have learned during my career and to use my imagination, adventurous spirit and creativity on a daily basis.

I work in a 7-person conference service team with a group of innovative and cheerful colleagues. Together we make sure that everyone who visits the firm leaves with a smile on their face and a good taste in their mouth.

My responsibilities include daily conference services, evening events, and event planning with our marketing team. In my opinion, a successful customer service situation is genuine and exceeds expectations.

I prefer to spend my free time in good company, either in the hustle and bustle of the city in the search for culinary experiences or in the midst of nature just relaxing. I also love traveling and music.