OP Financial Group – Outsourcing of ICT and Digital Services

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We represented OP Financial Group in expanding its outsourced ICT and digital services delivery in partnership with CGI.

Under the new agreement, CGI will be responsible for application development and delivery of a broad range of digital services for OP’s insurance operations.

Since 2013, the partnership between CGI and OP has grown to include more than 600 CGI professionals working for OP. In addition to enhancing customer and employee experience, OP’s key goals are to drive value creation and cost-efficiency in the delivery of IT services.

With 76,000 consultants and other professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions.

OP Financial Group is Finland’s largest financial services group and is fully owned by its customers. OP Financial Group employs over 12,000 people. It has approximately 3.3 million private customers, 300,000 corporate customers and 2 million owner-customers. OP Financial Group is made up of 137 independent cooperative banks and their central cooperative, OP Cooperative, with its subsidiaries and affiliates.